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Conflict in the Workplace and Change Management: HR’s Role
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Course details

Conflict in the Workplace and Change Management: HR’s Role

Human Resources and Training 0 live dates
No scheduled sessions found Contact us Get up to 50% Discount for Group Participants.
Date Dates on request
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Course language and bilingual support

Course language and bilingual support

The official course materials and detailed programme are provided in English. Subject to trainer availability, explanations, discussions and practical exercises may also be delivered bilingually in English and the selected local language.

Seminar content

What you will learn

Overview

Why Attend

  • Gain practical strategies to manage and resolve workplace conflict effectively.
  • Understand the critical role HR plays in facilitating change and maintaining a positive work environment.
  • Develop skills to support organizational change initiatives while minimizing resistance.
  • Enhance your ability to foster collaboration and constructive communication.
  • Equip yourself to handle challenging employee relations scenarios confidently.

Course Methodology

  • Interactive case studies and group discussions.
  • Role-playing scenarios to practice conflict resolution.
  • Expert-led presentations on change management frameworks.
  • Practical exercises to apply learning to real-world situations.
  • Peer feedback and collaborative problem-solving sessions.

Course Objectives

  • Identify sources and types of workplace conflict.
  • Apply effective conflict resolution techniques.
  • Understand HR’s responsibilities in managing organizational change.
  • Develop communication strategies to reduce resistance to change.
  • Create action plans for supporting employees through transitions.

Target Audience

  • HR professionals and managers.
  • Team leaders and supervisors.
  • Organizational development specialists.
  • Employee relations officers.
  • Anyone involved in change management or conflict resolution.

Target Competencies

  • Conflict analysis and resolution.
  • Change management planning.
  • Communication and negotiation skills.
  • Employee engagement during transitions.
  • Mediation and facilitation abilities.

Benefits

Why attend this seminar

  • Build current, practical knowledge in human resources and training.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 15 venues and live dates.
  • Compare the course content, available dates, and venue before booking.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Review the course topics and learning objectives in the outline above.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for human resources and training.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Conflict in the Workplace and Change Management: HR’s Role.

Seminar details

Detailed outline

Day 1 : Understanding Workplace Conflict

  • Explore common causes and types of conflict in the workplace.
  • Assess the impact of unresolved conflict on teams and organizations.
  • Identify early warning signs and escalation patterns.

Day 2 : Conflict Resolution Strategies

  • Apply proven conflict resolution models and techniques.
  • Practice active listening and effective questioning.
  • Develop skills for mediating employee disputes.

Day 3 : HR’s Role in Change Management

  • Examine the stages of organizational change and HR’s involvement.
  • Define key responsibilities for HR during transitions.
  • Align HR policies with change initiatives.

Day 4 : Communication and Engagement During Change

  • Craft communication plans to support change.
  • Address employee concerns and reduce resistance.
  • Engage stakeholders through transparent dialogue.

Day 5 : Integrating Conflict Management with Change Initiatives

  • Develop integrated action plans for managing conflict during change.
  • Evaluate case studies of successful HR interventions.
  • Implement mechanisms for ongoing feedback and improvement.

Dates and locations

Available seminar dates

50% DISCOUNT FOR GROUPS
0 dates
No scheduled sessions found There are no upcoming dates listed for this course at present. Please contact us to ask about future dates.

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORMATECH.

  • Participants receive an INFORMATECH certificate for completing Conflict in the Workplace and Change Management: HR’s Role.
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within human resources and training and related functions.
Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than forty-five (45) calendar days before the course start date: The participant shall be entitled to a full refund of the training fees paid.
  • Between thirty-one (31) and forty-five (45) calendar days before the course start date: The participant shall be entitled to a refund of fifty per cent (50%) of the training fees paid.
  • Thirty (30) calendar days or fewer before the course start date: The training fees shall be non-refundable.
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or cancelled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive a full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customised or in-house training?

Yes, we offer tailored training programmes based on your organisation's needs.

How can I contact you for support?

You can reach us via email at info@informatech.co.uk or through our contact form. Our team will respond promptly.

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