Seminar content

What you will learn

Why Attend
Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches to understanding employee attitudes, improving performance management processes, strengthening communication, and addressing workplace challenges effectively while supporting employee growth and development.

Course Methodology
The course combines interactive presentations, case studies, practical exercises, role plays, group discussions, self-assessment activities, and workplace simulations to ensure effective application of concepts and techniques.

Course Objectives
By the end of this course, participants will be able to:

  • Understand behavioral and psychological factors affecting workplace performance
  • Apply effective performance management techniques
  • Improve communication and feedback skills
  • Support employee development and talent management initiatives
  • Conduct effective performance appraisal discussions
  • Address challenging behaviors and workplace conflicts professionally
  • Develop practical strategies for improving organizational performance

Target Audience

  • HR professionals
  • Managers and supervisors
  • Team leaders
  • Employee relations specialists
  • Learning and development professionals
  • Performance management practitioners
  • Professionals responsible for employee development and engagement

Target Competencies

  • Performance management
  • Emotional intelligence
  • Coaching and feedback skills
  • Talent management
  • Communication skills
  • Conflict management
  • Employee development
  • Leadership effectiveness

Benefits

Why attend this seminar

  • Build current, practical knowledge in human resources and training.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 12 venues and live dates.
  • Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Focused explanations based on the stored overview and outline.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for human resources and training.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Managing Employee Performance, Behaviour & Attitudes.

Seminar details

Detailed outline

Day 1: Understanding Human Behaviour and Emotional Intelligence

  • Exploring psychological factors that influence workplace behavior
  • Understanding self-awareness and interpersonal awareness concepts
  • Examining how beliefs and attitudes influence performance and behavior
  • Identifying different personality characteristics and working styles
  • Understanding emotional intelligence and its impact on workplace relationships
  • Developing self-awareness and stronger interpersonal effectiveness

Day 2: Performance Improvement and Employee Development

  • Understanding the principles of employee performance management
  • Identifying causes of declining performance and workplace barriers
  • Applying structured approaches to performance discussions
  • Strengthening communication skills for performance-related conversations
  • Applying positive reinforcement techniques to encourage performance improvement
  • Developing practical approaches to performance improvement planning

Day 3: Talent Management and Workforce Performance

  • Understanding talent management concepts and organizational value
  • Reviewing employee sourcing and workforce planning approaches
  • Exploring resource planning concepts and workforce flexibility strategies
  • Understanding workforce structures and changing organizational needs
  • Differentiating succession planning and talent development approaches
  • Developing strategies for sustaining workforce capability and performance

Day 4: Performance Feedback and Appraisal Effectiveness

  • Understanding the principles of effective performance evaluation processes
  • Managing performance discussions within diverse workplace environments
  • Recognizing common appraisal challenges and reducing evaluation errors
  • Structuring productive and effective performance review meetings
  • Applying emotional intelligence principles when delivering feedback
  • Strengthening employee engagement through constructive discussions

Day 5: Managing Difficult Behaviors and Workplace Relationships

  • Supporting career development and employee growth opportunities
  • Understanding and managing challenging workplace behaviors
  • Identifying behavioral communication styles and response approaches
  • Managing difficult conversations and workplace interactions effectively
  • Handling emotionally charged situations professionally
  • Developing a personal action plan for continuous management improvement

Dates and locations

Available seminar dates

50% DISCOUNT FOR GROUPS
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Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

  • Participants receive an INFORAMTECH certificate for completing Managing Employee Performance, Behaviour & Attitudes.
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within human resources and training and related functions.
Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund
  • Less than 7 days before the course: No refund
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

Course participant

The structure of Managing Employee Performance, Behaviour & Attitudes made the topic practical and easy to apply immediately.

Course participant
Human Resources and Training
Seminar attendee

The venue and date options made planning the right session straightforward.

Seminar attendee
Venue on request
Learning manager

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager
Professional development

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Venue

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