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Course details

Certified Administration Manager

Administration and Secretarial 0 live dates

UPCOMING SEMINAR Contact us Get up to 50% Discount for Group Participants.

Venue Venue on request

Date Dates on request

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UPCOMING SEMINAR €1,850.- Get up to 50% Discount for Group Participants.

Venue Online

Date Dates on request

See more dates venues

Venue and date

Venue on request

Dates on request

Seminar content

What you will learn

Why Attend
Administrative professionals play a critical role in ensuring organizational efficiency and smooth business operations. This course equips participants with the practical skills and professional tools required to enhance office performance, strengthen communication abilities, improve personal effectiveness, and develop the confidence needed to excel in administrative and management roles.

Course Methodology
This course follows an interactive and practical approach using presentations, case studies, role-playing activities, group discussions, individual exercises, real workplace scenarios, self-assessment tools, and hands-on applications to maximize learning and workplace implementation.

Course Objectives
By the end of this course, participants will be able to:

Improve administrative and office management effectiveness
Enhance time and priority management capabilities
Develop stronger self-management and emotional intelligence skills
Communicate professionally and manage workplace relationships
Apply critical thinking and problem-solving techniques
Strengthen planning and organizational abilities
Build a professional image and personal career development strategy
Deliver ideas and presentations confidently

Target Audience

Administrative managers and supervisors
Executive and personal assistants
Office managers
Secretaries and coordinators
Administrative professionals seeking career development
Employees transitioning into administrative leadership roles

Target Competencies

Administrative effectiveness
Time and task management
Emotional intelligence
Communication and interpersonal skills
Decision-making
Planning and organization
Problem-solving
Leadership and self-development
Presentation and professional image skills

Benefits

Why attend this seminar

Build current, practical knowledge in administration and secretarial.
Translate the course ideas into actions you can use immediately at work.
Review real schedule options across 12 venues and live dates.
Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

Structured seminar input and guided discussion.
Applied examples using current business situations.
Focused explanations based on the stored overview and outline.
Clear next steps for implementation after the course.

Target audience

Who this is for

Professionals responsible for administration and secretarial.
Managers, specialists, and team leads who need applied skills.
Participants looking for a focused route into Certified Administration Manager.

Seminar details

Detailed outline

Day 1: Productivity and Office Effectiveness

Understanding the characteristics of high-performing administrative functions
Enhancing productivity through effective work practices
Techniques for organizing daily responsibilities and priorities
Applying practical strategies for maximizing efficiency
Utilizing digital tools and technology for task and workflow management

Day 2: Personal Effectiveness and Self-Leadership

Identifying barriers that limit personal and professional growth
Building productive habits and positive thinking patterns
Developing emotional awareness and self-regulation skills
Strengthening confidence and professional presence
Maintaining focus and resilience during pressure and workplace challenges

Day 3: Professional Communication and Relationship Building

Recognizing different communication approaches and preferences
Communicating with clarity and confidence in workplace situations
Managing disagreements and resolving issues constructively
Improving active listening and understanding skills
Adapting communication styles to different personalities and behaviors

Day 4: Thinking, Planning, and Problem-Solving Skills

Applying visual thinking and idea organization techniques
Improving project planning and task scheduling methods
Using creative approaches for solving workplace challenges
Developing analytical and practical decision-making skills
Enhancing cognitive flexibility and innovative thinking

Day 5: Professional Development and Career Growth

Building a strong professional identity and workplace image
Managing digital communication and professional networking effectively
Understanding non-verbal communication and personal impact
Delivering presentations with confidence and influence
Designing effective presentation materials and impactful visual content

Dates and locations

Available seminar dates

50% DISCOUNT FOR GROUPS

0 dates

No scheduled sessions found This course exists in the courses table, but there are no matching schedule rows yet.

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

Participants receive an INFORAMTECH certificate for completing Certified Administration Manager.
The certificate recognises attendance and successful participation in the seminar.
It can support professional development records within administration and secretarial and related functions.

Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

2 participants: 20% discount
3 participants: 35% discount
5 or more participants: 50% discount

Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

EU Companies (with valid VAT number): VAT may be reverse charged (0%)
EU Individuals (without VAT number): VAT is applicable based on local regulations
Non-EU Participants: VAT is generally not applicable (0%)

Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?

More than 14 days before the course: Full refund
7-14 days before the course: 50% refund
Less than 7 days before the course: No refund

Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

Transfer to another date
Receive full refund

Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

“

The structure of Certified Administration Manager made the topic practical and easy to apply immediately.

Course participant

Administration and Secretarial

“

The venue and date options made planning the right session straightforward.

Seminar attendee

Venue on request

“

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager

Professional development