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Seminar content

What you will learn

Why Attend
Efficient business processes are essential for improving productivity, reducing costs, enhancing customer experience, and supporting organizational growth. Business process analysis and modelling help organizations understand how work is performed, identify inefficiencies, and redesign processes for better results. This course provides participants with practical tools to analyze workflows, build process models using industry techniques, and drive continuous improvement initiatives.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, modelling workshops, group discussions, software exercises, practical mapping sessions, and real workplace examples.

Course Objectives

  • Understand the principles of business process analysis
  • Identify different process types and organizational workflows
  • Use BPMN to model business processes clearly
  • Apply advanced BPMN techniques for complex processes
  • Build IDEF0 diagrams for structured analysis
  • Use process models to identify improvement opportunities
  • Compare modelling tools and select the right approach
  • Support process redesign and operational excellence

Target Audience

  • Business Analysts
  • Process Improvement Professionals
  • Operations Managers
  • Project Managers
  • Quality Professionals
  • Change Management Teams
  • Anyone involved in workflow improvement and business design

Target Competencies

  • Process Analysis
  • Business Modelling
  • BPMN
  • Workflow Improvement
  • Operational Excellence
  • Problem Solving
  • Documentation Skills
  • Strategic Thinking

Benefits

Why attend this seminar

  • Build current, practical knowledge in leadership and management.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 12 venues and live dates.
  • Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Focused explanations based on the stored overview and outline.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for leadership and management.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Business Process Analysis & Modelling.

Seminar details

Detailed outline

Day 1: Foundations of Business Processes

  • Definition of business processes and related terminology
  • Main categories of business processes
  • Process hierarchy across organizations
  • Stages of business process analysis
  • Core concepts of process modelling
  • Overview of common tools and techniques
  • Recognising process pain points and inefficiencies

Day 2: Modelling Processes Using BPMN

  • Introduction to Business Process Model and Notation (BPMN)
  • Understanding BPMN symbols and core elements
  • Flow objects and connecting objects
  • Swimlanes for roles and responsibilities
  • Modelling events and triggers
  • Branching and joining logic in workflows
  • Common business process patterns
  • Activity: Create process diagrams using BPMN tools

Day 3: Advanced BPMN Techniques

  • Extended BPMN elements and advanced notation
  • Modelling sub-processes and reusable activities
  • Using pools and lanes to represent participants
  • Message flows versus sequence and default flows
  • Handling exceptions and alternative paths
  • Using activity attributes effectively
  • Activity: Develop complex workflow models

Day 4: Modelling Processes Using IDEF0

  • Relationship between organizational structure and processes
  • Business process classification frameworks
  • Introduction to IDEF0 modelling methodology
  • Modelling activities, controls, inputs, and outputs
  • Building Context and Top-Level diagrams
  • Creating decomposition and child diagrams
  • Using glossaries and data dictionaries
  • Activity: Practice creating IDEF0 diagrams

Day 5: Improving Processes Through Modelling

  • Capturing business knowledge from stakeholders
  • Using models to identify improvement opportunities
  • Applying As-Is and To-Be modelling methods
  • Representing future improvements visually
  • Best practices for implementing redesigned processes
  • Choosing the right modelling tool for business needs
  • Final workshop: Process improvement action plan

Dates and locations

Available seminar dates

50% DISCOUNT FOR GROUPS
16 dates
Date City Price
1 - 5 June 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
8 - 12 June 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
15 - 19 June 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
6 - 10 July 2026 Course 5 days. €4,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
20 - 24 July 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
3 - 7 August 2026 Course 5 days. €4,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
10 - 14 August 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
7 - 11 September 2026 Course 5 days. €4,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
14 - 18 September 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
5 - 9 October 2026 Course 5 days. €2,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
12 - 16 October 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
9 - 13 November 2026 Course 5 days. €4,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
16 - 20 November 2026 Course 5 days. €4,200.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
7 - 11 December 2026 Course 5 days. €4,250.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
14 - 18 December 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now
21 - 25 December 2026 Course 5 days. €3,850.- 2 participants: 20% discount 3 participants: 35% discount 5 or more participants: 50% discount Book now

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

  • Participants receive an INFORAMTECH certificate for completing Business Process Analysis & Modelling.
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within leadership and management and related functions.
Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund
  • Less than 7 days before the course: No refund
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

Course participant
“

The structure of Business Process Analysis & Modelling made the topic practical and easy to apply immediately.

Course participant
Leadership and Management
Seminar attendee
“

The venue and date options made planning the right session straightforward.

Seminar attendee
Frankfurt - Germany
Learning manager
“

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager
Professional development

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