e-Procurement & Purchasing Management

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e-Procurement is the method that businesses use to procure and sell goods and services across the Internet. This method of using the Internet is becoming more frequent as companies are finding that e-procurement is not only facilitating the process, but they are making significant savings in costs. This comprehensive training course focuses on the development and management of e-procurement in an organization which leads onto the management of the complete procurement process.  
 

This course aims to teach how to establish an e-procurement system within an organization that needs to purchase and sell through the Internet.  The various stages of implementation of the process are discussed in some depth.  Furthermore, this training course covers the skills required to lead a procurement team to world class performance. It focuses on the common “gaps” inperformance that must be filled in order for Purchasing Management to provide the continuous improvements needed for organizations to meet their strategic objectives. We establish how to provide and measure procurement contributions to the organization so that this critical function in the company can be assessed.

• Learn the principles of e-procurement
• Understand the requirements needed to develop an e-procurement system
• Understand how to implement an e-procurement system
• Learn how to manage an e-procurement system
• Develop strategic purchasing plans
• Discuss how to improve internal customer service
• Explore many ways of reporting key performance indicators (KPI)
• See how to apply past supplier performance for better selection
• Appreciate the principles of negotiation
• Be presented with the most important competencies for purchasing personnel

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Participants will increase their knowledge base and skill sets through a variety of instructional methods including lecture by an experienced practitioner and consultant who has considerable first-hand experience and group exercises and group discussions covering current practices and their relationship to the implementation of new concepts.

• The Organization’s Procurement Function
• Strategic Sourcing
• Supplier Selection and Evaluation and Performance
• An Introduction to e-Procurement
• What is Needed to Develop an e-Procurement System? 

Day Two: The Development of e-Procurement

• Developing the Steps for an e-Procurement System
• What can an e-Procurement do for the Organisation
• Components of an e-Procurement System Components
• Internal Customer Ordering and Approvals System through e-Procurement
• Developing an E-quotation Preparations and Evaluation System
• Evaluating an E-quotation System 

 Day Three: e-Procurement Models and Negotiation

• E-procurement in the Organisation
• Negotiating techniques to Avoiding Confrontational Negotiating
• New Techniques in Influencing
• Understanding the Power in Negotiating
• Negotiating Pressure points and Countermeasures
• Negotiation Exercises  

• e-Procurement Risk and Workflows
• e-Procurement Processes
• e-Procurement Hardware and Software
• e-Procurement User Administration
• e-Procurement Security  

• Integrating e-Procurement Systems into the Organisation
• Integration Issues
• e-Procurement and Contract Law
• Contracts and Electronic Signatures
• Contract Formation and e-trading
• Making Changes in the Organization 

• What World Class Procurement Departments do differently
• Category Management & Strategic Sourcing
• The Kraljic Matrix
• Winning Procurement Competencies
• Build a Solid Business Case

Day Seven: Evaluating Your Own Operation

• Procurement Gap & Benchmarking Analysis
• Spend & Opportunity Analysis
• Developing the Procurement Department Strategic Plan
• Developing Key Performance Indicators (KPI) For Procurement
• Material Chain Management

Day Eight: Continuous Improvement Roadmap

• Key Enablers of Procurement
• Agile Procurement
• Supplier Pricing and Managing Price
• Cost Reduction Strategies
• Digitalisation

Day Nine: Supplier Management Approaches

• Supplier Classification System
• Supplier Qualification Methods
• Supplier Performance Metrics
• Managing Procurement Risks
• Contract Management

Day Ten: Improving the Image of Procurement

• Global Sourcing
• Market Intelligence
• Stakeholder Management
• Ethics & Corporate Social Responsibility
• Keeping Current in the profession