Course content
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Why Attend
The overall aim of this course is to provide participants with the knowledge required to build and manage the Project Management Office (PMO). The course involves coaching participants on assessing the project management maturity level of their organization and implementing strategies to increase it. The course also aims at assisting participants in tailoring a project management methodology that fits their organization's environment.
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants and psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.
Course Objectives
By the end of the course, participants will be able to:
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Relate organizational strategy to project framework
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Develop a business case that outlines PMO challenges and opportunities
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Evaluate and increase the organization project maturity level
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Create the PMO charter and implement the strategy phases
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Establish a project management methodology and governance
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Assemble the PMO team and establish performance measurements
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Discover the consulting role of PMO in knowledge management
Target Audience
PMO directors and managers, members of project office, project sponsors, functional managers, senior management and all individuals involved in building and managing the Project Management Office (PMO). This course is worth 30 PDUs.
Target Competencies
Strategy execution
Leading
Communicating
Planning
Coaching
Teamwork
Course Outline
The strategic PMO
PMO key roles
PMO benefits
The link between strategy and projects
Aligning strategy with projects
The strategy and projects framework
PMO business case, organization, structure and functions
Portfolios, programs and projects
Developing a strong PMO business case
Organizational structure for projects
PMO types
PMO functions
Maturity and the PMO
Defining maturity and capability
Steps for increasing maturity level
Baseline maturity assessment
Project management health check
Maturity gap analysis steps
Organizational project management maturity model (PMI- OPM3)
PMO planning, preparation and strategy
Creating the PMO charter
Objectives and milestones
Using gap analysis to set milestones
Implementation strategy phases
Measuring success metrics
Establishing a project management methodology and PMO governance
Defining project methodology
Establishing methodology steps
Elements of methodology
Methodology quality dimensions
Defining governance
Governance framework
Human capital and the PMO
Key issues in people management
Staffing the PMO
Competency identification
Performance measurement and rewards
Career paths and leadership development
Best practices for people management in the PMO
Project knowledge management and the PMO
Key success factors in knowledge management
The knowledge management process
Project closeout and capturing lessons learned
The knowledge gap in project management
PMO as a community of practice
Measuring and monitoring project performance
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