Why Choose this Training Course?
To compete in a globalised world requires leaders and managers to constantly seek to meet their existing and future customers’ needs and wants. The question “why me?” needs to be answered clearly. This requires innovation in products and services, as well as efficiency improvements and possibly new business models. The ideas behind continuous improvement were developed post-war in Japan and then imported into the US and Europe. Since then, new approaches, such as Lean and Six Sigma, have been introduced using statistical process control methods. In this training course, we explore different types of innovation as well as process improvement methods. Join us to gain exposure to ideas and techniques to enhance your existing and future business.
This training course will feature:
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How to deliver different types of innovation
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Principles and techniques of continuous improvement
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Leadership skills needed to support a culture of innovation
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Identifying drivers for change and innovation
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Skills and methods for delivering improvement
By the end of this training course, participants will be able to:
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Understand and apply continuous improvement methods and techniques
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Analyse problems and carry out improvements
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Identify need for innovation and select approach
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Set goals for improvement projects
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Incorporate evaluation and measurement into improvement plans
Who is this Training Course for?
Executives, entrepreneurs, and managers who must lead innovation and deliver process improvements in a highly demanding, competitive environment are encouraged to attend this training course.
This training course is suitable to a wide range of professionals but will greatly benefit:
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Line and functional Managers, Team Leaders and Supervisors in organisations of all sizes
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Professionals responsible for strategy, marketing, business development, operations, HR, product development and other functional departments
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Project and programme management professionals
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Managers, team leaders and supervisors seeking improvements in efficiency and effectiveness of their business or unit
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Managers striving for improved quality in product
The Course Content
Day One: Introduction to Continuous Innovation and Process Improvement
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How change and learning occur
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Competitive advantages of innovating and delivering continuous improvements
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Performance improvement vs Innovation
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Encouraging creativity to deliver innovation
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Drivers of change
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Benefits of a systematic approach
Day Two: Problem Solving and Improvement
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Problem identification: simple and complex
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Distinguishing between incremental and radical change
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Process mapping – the value chain
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Creative techniques for generating ideas
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Brainstorming for problems or solutions
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de Bono and lateral thinking
Day Three: Planning for Change and Improvement
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Goal setting and prioritisation
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Fail Fast, Agile and experimental approaches
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Planning improvements
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Organisational structures: overcoming barriers
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Structure vs. trial and error
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Constructing roadmaps
Day Four: Evaluating Progress, Decision-making
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Review structure and process
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Performance metrics and measures
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Evaluating and comparing results
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Reporting
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Evaluating success and failure
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Lessons Learned
Day Five: Managing Risks, Incorporating Improvements
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Identifying risks and taking action
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How to manage unexpected events and obstacles
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Dealing with success and failure
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Operationalising new processes and cultures
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Leading by example
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Engaging, motivating and managing employees through constant change