Why Choose this Training Course?
Matrix management is a structure that uses specialist staff from different functional areas to work on projects or assignments being led by project managers. Staff in the matrix structure have two managers – their functional manager and their project manager. The functional manager maintains the line of authority over the day to day issues such as work allocation, performance, sign offs, etc. while the project manager has authority over the issues related to the project.
Since staff have to work and share information with staff from other areas, matrix management allows greater flexibility across organizations, provides staff with variety and the opportunity to apply their specialist knowledge, selects staff to suit the requirements of the project, and breaks down silos.
This training course is an ideal breakthrough into the essential concepts of Matrix Management and how organizations can effectively deal with complex issues like problems, role ambiguity and conflicts. The course breaks down the fundamental principles and processes needed to ensure success when leading matrix-managed teams. It provides trainees with the opportunity to experience different methods, tools and techniques which will enable leaders to improve performance, achieve desired results and approach the role with confidence. Practical application is the prime focus of the work shop.
This training course will feature:
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Challenges and benefits of Matrix Management in the workplace
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Varieties of Matrix Management styles
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Establish an effective matrix model
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The challenges of leading, integrating and motivating a matrix team
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Insights into the fundamentals of project management
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Succeeding as an employee in a Matrix Management situation
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Strategies to perform key managerial functions in the teams
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Development of a robust personal action plan
By the end of this training course, participants will be able to:
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Clarify the differences in style and approach between a traditional manager and a matrix manager
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Adopt a variety of practical methods and specific tools and techniques to lead a matrix-based team effectively
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Clarify roles and delegate authority seamlessly
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Manage diverse and complex reporting lines
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Motivate teams to solve conflict themselves without relying on sources outside the matrix
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Resolve inter and intra group conflict
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Deal with difficult people within the matrix
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Prevent and manage conflicts effectively
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Identify and manage stakeholders effectively
Who is this Training Course for?
This training course is designed for anyone working across multiple functions, business units and locations, employees reporting to more than one manager in more than one location, anyone who regularly works on multiple project teams and for everybody who operates in a Matrix structure or a matrix team, of any organization in any industry segment and/or business sector.
This training course is suitable to a wide range of professionals but will greatly benefit:
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Senior and Line Managers
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Project Managers
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Group Leaders and Team personnel
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Shift and Supervisory staff
Course Outline
Day One: Getting a Grasp on Matrix Teams
Introduction: What is Matrix management?
The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
The implications of teams having two 'chains of command'
The advantages and challenges of matrix teams
The outputs of matrix management: Leadership and management perspectives
Day Two: Leader’s Roles in Matrix Teams
Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
Expectations on the matrix team leaders
Becoming accountable to the needs of the team
How to maintain focus and demonstrate concern
Appropriate level of involvement and control
Providing direction working inside the group vs positional authority
Cross-functional accountability for matrix team leaders
Day Three: Key Behaviours and Skills Required
The skills, qualities and attributes needed in matrix management
Understanding impacts of leaders’ style and influence on the team
Communicating and controlling at appropriate levels for matrix team leaders
Developing a passion to release potentials in team members
Delivering performance effectively in a complex environment
Managing Projects: Lifecycle, tools, triple constraints and critical success factors
Day Four: Establishing a Matrix-based Team – Tools and Techniques
The makeup of high performing matrix teams
Group process facilitation – enabling the team to achieve
Team problem solving – encouraging collaboration and collective management control
Team decision making – empowering the team to reach their own decisions based on team’s charter
Team communication – representing the voice of the team within the wider organization
Increasing engagement and staying connected
Day Five: Advanced Matrix Leadership Requirements
International considerations such as cultural drivers, language and time differences
Developing mutual understanding and cultural sensitivity
Improving communication: when and how
Tools and techniques for influencing and virtual communication
Preventing and managing conflict
Application Planning - Developing a practical application plan focused on your own specific matrix team