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Global healthcare leaders must have expertise in leadership management, healthcare finance, and human resource management in order to maintain excellence in service and patient care. The Strategic Healthcare Management course aims to ensure that healthcare leaders across the European have access to the world’s leading practices in complex organizational management and healthcare leadership.
This course consists of healthcare industry specific skill development, and enhancement methodologies and topics, designed for senior and executive level hospital staff. Including primary care, recuperative care, community and other healthcare facility administrators, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with supervisory, management or executive level responsibilities.
The course will also be of benefit to clinicians who are transitioning or seeking to transition into administrative management or executive roles. Medical and non-medical personnel and staff who aspire to become directors, executives and administrators will also find tremendous value in the knowledge and skills taught.
Course Methodology
This course will be highly interactive and include group discussions, case studies and syndicate work. It will include practical exercises that will allow all participants to use the knowledge they gained to practice leadership skills that internationally renowned healthcare providers implement across the various functions of their organizations.
By the end of the course, participants will be able to:
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Implement patient focused strategies, including strategic planning, across the organization
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Leverage executive decision-making tools and formal methods to assess healthcare plans in light of regulations and ever-changing needs in the market
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Lead and manage complex organizations’ crisis management while optimizing quality and safety best practices
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Foster creativity throughout a department or organization
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Apply leadership capabilities to lead healthcare teams and projects to success
Hospital and healthcare administrators, VP and C-suite executives, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with management responsibility.
This course would also benefit clinicians, medical personnel and staff who are transitioning upward into administrative, management, director or executive leadership roles.
Financial Management
HR Management
Employee and patient engagement
Service excellence
Patient experience design
Course Outline
Strategic Management
Strategic management in healthcare
Developing a mission and vision statement and strategic management steps
Developing a marketing strategy
Positioning the hospital for quality
Hospital Organizational Structure
Understanding US and other global organizational structures
Managing and leading in complex organizations
Teamwork in healthcare settings
Financial Management and Forecasting in Healthcare
The organizational structure and responsibilities of hospital cost centers
Department and individual cost centers
Cost center management
Evaluation methods
The convergence of cost accounting
Financial accounting
Insurance
Hospital Human Resource Management
Hospital strategic human resource management
Developing core values and human resource management
Understanding human resource management systems
Developing human resource incentives and control mechanisms
Hospital Information Technology (HIT)
The implementation of hospital information management
HIT systems
HIT in process management
HIT in quality and safety
Security and privacy issues in HIT
Medical Service Quality Management and Improvement
Quality of medical services management
Performance tracking and incentives
Healthcare quality management methods and common tools
Emergency preparedness and crisis management
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