This course is designed for supervisors, managers, and individuals at any level within the organization, looking to sharpen their leadership capabilities, aspiring to learn more about themselves and interested in using their influencing skills to manage and lead others. The course takes the participants on a journey of self-discovery and self-reflection and teaches them strategies and skills that will make them shine and thrive in their jobs as well as in their personal lives.
This course uses self-assessment tools to diagnose, discover and explain the participants’ ability to manage and lead others. Group presentations, discussions, role-plays and case analyses will also be used.
This course is ideal for new or experienced supervisors and managers in any function within the organization, as well as for individuals who want to become better at understanding and managing themselves and lead others. The course is also perfect for those looking for a refresher course, new perspective or inspiration on the course subject.
Course Outline
Self-awareness: a point of departure
Assessing your self-awareness
Why increase your self-awareness
How to increase your self-awareness
Self-awareness questionnaires
Emotional intelligence questionnaire
Interpersonal needs questionnaire (FIRO-B)
Assertiveness questionnaire
The ‘big five locator’ questionnaire
Cognitive style questionnaire
Summarizing your self-awareness profile
Self-management: clarifying values, setting goals, and planning
What is meant by self-management
Self-management, personal and social skills
Self-management skills and lifelong learning
How well do you plan and set goals
What are your values
Personal goal setting
Personal mission statements
Strategies for effective goal setting
Leading others with active coaching
Characteristics of an ideal coach
How a good coach is described
7 masterful coaching personality traits
Myths and realities
Seven communication principles for coaching
Gather good information with EARS
Good habits of effective listeners
Leadership coaching styles: What kind of a coach are you?
Persuading others with tact and diplomacy
Definition of ‘Persuasion’
Persuasion strategies: Credibility
Persuasion strategies: Logical Reasoning
Persuasion strategies: Emotional appeal
Improving your persuasive skills
Persuasive skills in formal presentations
Persuasion versus negotiation
The art of persuasion: thirty proven tips and techniques
Transforming others with influence and inspiration
Transformational leadership defined
Transformational leadership and charisma
A model of transformational leadership
Transformational leadership factors
Transactional leadership factors
Other transformational perspectives
How does the transformational approach to leadership work