Emotional Intelligence Workshop

Course Date

30 October - 3 November 2023
Register Now

20 - 24 November 2023
Register Now

11 - 15 December 2023
Register Now

25 - 29 December 2023
Register Now

Course content

Download PDF File


Why Attend

The overall aim of this course is to provide participants with the competencies required to improve their Emotional Intelligence (EI). Participants on this interactive course will explore the importance of EI as well as its positive impact at the professional and social levels with an aim to increase the effectiveness of their relationships at work and in life. Participants will also learn how to utilize EI skills around the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) model by helping them devise a Personal Development Plan (PDP) to improve in all the required EI competencies.


Course Methodology

This course relies on the use of psychometrics to help participants identify their emotional intelligence abilities. The course also features the use of interactive exercises and activities in order to allow participants to develop strategies that will help them improve their competencies in emotional intelligence.


Course Objectives

By the end of the course, participants will be able to:

  • Discover the impact of emotions on human behavior
  • Use the six principles of emotional intelligence in order to enhance relationships with others
  • Interpret EI scores and their implications in order to improve interactions with other people
  • Describe their EI strengths and weaknesses using the MSCEIT model
  • Devise a PDP aimed at developing and improving emotional intelligence
  • Apply EI skills in order to maximize personal influence at the professional and social levels

Target Audience

Managers, business professionals and individuals who have decided to learn and develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life.


Course Outline


Emotions and reasoning at work: the six principles


Rule of reason or rule of emotion

Principle one: emotions are data

Principle two: emotions should not be ignored

Principle three: emotions should not be hidden

Principle four: decisions and emotions

Principle five: emotions follow logical patterns

Principle six: emotional universals and specifics

Case studies and applications


Emotional Intelligence: the ability model


The full cycle of the ability model and its implications

The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)

Perceiving emotions

Using emotions

Understanding emotions

Managing emotions

Determining your EI score


Understanding and interpreting your EI score results


Providing feedback on EI score results

Implications of EI results at the professional and personal levels

Tips and recommendations

Understanding your emotional skills

Reading people: identifying emotions

The mood meter and its implications in understanding EI

Plutchik's wheel of emotions

Getting in the mood: using emotions

Predicting the emotional future: understanding emotions

Doing it with feeling: managing emotions

Measuring emotional skills


United Kingdom

63-66 Hatton Garden
Hatton Garden
07:30 – 19:00
Monday to Friday


Waarderweg 50-D
Haarlem , 2031BP
08:30 – 19:00
Monday to Friday


Gldani district, Mukhiani, M/R
Building 7, Apt. N22
+995 706 070161
07:30 – 19:00
Monday to Friday