Masterclass On Cultural Intelligence & Innovation

Course Date

2 - 13 October 2023
Register Now

30 October - 10 November 2023
Register Now

20 - 1 December 2023
Register Now

11 - 22 December 2023
Register Now

Course content

Download PDF File

Why Choose this Training Course?

This advanced training course is designed to provide experienced Leaders and other Professionals with the knowledge and skills required by their challenging role. This course enables your staff to critically explore the skills needed to lead at a time when the global economy is experiencing an economic downturn that is having a significant impact on all industries and all organisations.

Innovation is regarded as the most important leadership competency in any industry. This training course will enable participants to perform in a radical mindset, push boundaries for themselves and their organisation, be agile and adaptive to conditions and outcomes.

Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. Culture has been one of the key competencies in fields ranging from leadership and psychology, engineering, and finance, to accounting and marketing. The higher your CI, the more likely you will experience success working in a diverse, globalized world.

The training course includes many practical activities that are educationally and professionally enriching. This training course will cover the critical competencies necessary in a modern organisation. This ten-day Masterclass will leave participants engaged, energised, and inspired.


This training course will feature:


  • The techniques and challenges of innovation
  • Business model innovation & value creation
  • What disruptive innovation means to you and your organisation
  • Practical tools for decision making & solving problems
  • Creative and critical thinking skills for Leadership
  • An understanding of all the major areas of culture
  • How to improve your CI
  • Understanding how to improve your cross-cultural communication
  • Best-practice in expatriate and diversity management
  • Cross-Cultural Negotiation  
Module 1 - The Complete Course in Cultural Intelligence (CI)
Day One: The Psychology and Meaning of Culture
  • Where culture comes from and why it matters
  • Understanding globalisation
  • Your own cultural map
  • The seven levels of culture (national, workplace, gender, age, regional, religious, occupation)
  • The Hofstede five cultural value dimensions


Day Two: Communicating Across Cultures


  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication


Day Three: Cross-Cultural Negotiation


  • The basics of negotiation with CI

  • Cultural differences in negotiation

  • Overestimating and underestimating cultural differences in negotiation

  • Negotiation traps to avoid

  • Developing your cross-cultural negotiation skills


Day Four: Managing Expatriates and Diversity


  • International assignments and global career development

  • Culture shock and global working

  • International Human Resource issues

  • The business case for cultural diversity

  • Nationalisation programmes


Day Five: Developing and Maintaining your CI


  • Developing a global mindset

  • How to improve your CI

  • Managing in multi-national companies

  • National culture & strategy

  • Personal Action Planning


Module 2 - Creating a Culture of Innovation


Day Six: The Practice of Innovation


  • What is innovation and where does it come from

  • Becoming innovative

  • Ideas for innovation

  • The importance of the Business Model for value creation

  • Developing your Business Model Canvas


Day Seven: Disruptive Innovation


  • Introduction to Disruptive Innovation (DI)

  • Disruptive technology or disruptive innovation

  • Examples of great disruption across multiple industries

  • Evaluate your ability to be disruptive

  • Enablers and constraints for DI


Day Eight: Benchmarking for Innovation


  • Principles of benchmarking for innovation

  • Different Methods of benchmarking and how they relate to each other

  • How to identify potential benchmarking projects

  • An overview of the benchmarking process

  • Running a Successful Benchmarking Project


Day Nine: Critical and Creative Thinking


  • Understanding the power of creativity

  • Your brain and ideas

  • Communication skills for ideation

  • Core critical thinking skills

  • Argument mapping 


Day Ten: Culture and Innovation


  • Understanding the levels of culture

  • Cultural barriers

  • What we know about culture and innovation

  • Creating a workplace culture that supports innovation

  • Personal action planning

United Kingdom

63-66 Hatton Garden
Hatton Garden
07:30 – 19:00
Monday to Friday


Waarderweg 50-D
Haarlem , 2031BP
08:30 – 19:00
Monday to Friday


Gldani district, Mukhiani, M/R
Building 7, Apt. N22
+995 706 070161
07:30 – 19:00
Monday to Friday