Writing HR Policies and Procedures

Why Attend

 

Writing human resources policies and procedures is both an art and a science. Historically, human resources departments have resorted to outsourcing this function to professionals who have specialized in this arena. This course will equip you with the knowledge and skills you need to complete this challenging task in-house. If you still decide to outsource this activity, you will benefit from this course by learning how to ensure the policies and procedures produced by the third party are written in the right manner for your organization.

 

Course Methodology

 

The course is workshop-based consisting of brief presentations by the consultant followed by numerous case studies and team based-activities. The course also relies on round table discussions and presentations of work completed to ensure learning and retention of knowledge.

 

Course Objectives

 

By the end of the course, participants will be able to:

 

List all human resources functions and responsibilities and identify their contributions to organizational success

Explain the difference between policies, processes and procedures

Apply appropriate HR policies and procedures writing techniques

Describe the purpose and usefulness of human resources policies and procedures

Develop human resources policies and procedures

 

Target Audience

 

Professionals working in human resources planning or human resources administration who are directly responsible for developing HR policies and procedures. This course is also suitable for human resources managers who wish to sharpen their skills in writing HR policies and procedures.

 

Target Competencies

 

Human resource management

Policies and procedures

Business writing

System thinking

Flowchart development

Human Resources Management Systems

 

Course Outline

 

Human resources management

 

Towards a modern definition

The main functions in HR management

Competency-based HR management

HR deliverables: a model for multiple roles

HR as business partner

HR competencies: moving from traditional HR to strategic HR

 

The strategic role of human resources

 

The evolution of HR into a strategic function

Steps to building the strategic role of human resources

Policies and procedures as the cornerstone in strategizing human resources

 

Basic writing tips

 

Writing in an impersonal style

Organizing paragraphs and sentences

Using simple, specific and positive language

Using active verbs

Applying easy and effective grammatical rules

The gunning fox index for writing complexity

 

Human resources policies and procedures

 

Nature and importance of policies and procedures

Policies versus procedures

Why are HR policies and procedures required?

Expressing values in HR policies and procedures

Importance of statutory inclusions

Formulating HR policies and procedures

A partial list of policies

Contents and sections of a policy

Practical policy writing activities

 

Development of human resources procedures

 

Defining processes and procedures

Differences between processes and procedures

Considerations in developing processes and procedures

Building your process

Use of flowchart symbols

Writing detailed procedures to support process maps

Main considerations in developing HR procedures

The development process

Developing HR procedures – practical application

 

Human Resources Management Systems (HRMS)

 

Introduction and briefing

Relating HRMS to policies and procedures

The various applications

Oracle human resources management system

Sap human resources management system

Other options