Writing HR Policies and Procedures

Course Date

23 - 27 October 2023
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13 - 17 November 2023
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4 - 8 December 2023
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11 - 15 December 2023
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18 - 22 December 2023
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25 - 29 December 2023
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Course content

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Why Attend
Writing human resources policies and procedures is both an art and a science. Historically, human resources departments have resorted to outsourcing this function to professionals who have specialized in this arena. This course will equip you with the knowledge and skills you need to complete this challenging task in-house. If you still decide to outsource this activity, you will benefit from this course by learning how to ensure the policies and procedures produced by the third party are written in the right manner for your organization.
Course Methodology
The course is workshop-based consisting of brief presentations by the consultant followed by numerous case studies and team based-activities. The course also relies on round table discussions and presentations of work completed to ensure learning and retention of knowledge.
Course Objectives
By the end of the course, participants will be able to:
List all human resources functions and responsibilities and identify their contributions to organizational success
Explain the difference between policies, processes and procedures
Apply appropriate HR policies and procedures writing techniques
Describe the purpose and usefulness of human resources policies and procedures
Develop human resources policies and procedures
Target Audience
Professionals working in human resources planning or human resources administration who are directly responsible for developing HR policies and procedures. This course is also suitable for human resources managers who wish to sharpen their skills in writing HR policies and procedures.
Target Competencies
Human resource management
Policies and procedures
Business writing
System thinking
Flowchart development
Human Resources Management Systems
Course Outline
Human resources management
Towards a modern definition
The main functions in HR management
Competency-based HR management
HR deliverables: a model for multiple roles
HR as business partner
HR competencies: moving from traditional HR to strategic HR
The strategic role of human resources
The evolution of HR into a strategic function
Steps to building the strategic role of human resources
Policies and procedures as the cornerstone in strategizing human resources
Basic writing tips
Writing in an impersonal style
Organizing paragraphs and sentences
Using simple, specific and positive language
Using active verbs
Applying easy and effective grammatical rules
The gunning fox index for writing complexity
Human resources policies and procedures
Nature and importance of policies and procedures
Policies versus procedures
Why are HR policies and procedures required?
Expressing values in HR policies and procedures
Importance of statutory inclusions
Formulating HR policies and procedures
A partial list of policies
Contents and sections of a policy
Practical policy writing activities
Development of human resources procedures
Defining processes and procedures
Differences between processes and procedures
Considerations in developing processes and procedures
Building your process
Use of flowchart symbols
Writing detailed procedures to support process maps
Main considerations in developing HR procedures
The development process
Developing HR procedures – practical application
Human Resources Management Systems (HRMS)
Introduction and briefing
Relating HRMS to policies and procedures
The various applications
Oracle human resources management system
Sap human resources management system
Other options

United Kingdom

63-66 Hatton Garden
Hatton Garden
07:30 – 19:00
Monday to Friday


Waarderweg 50-D
Haarlem , 2031BP
08:30 – 19:00
Monday to Friday


Gldani district, Mukhiani, M/R
Building 7, Apt. N22
+995 706 070161
07:30 – 19:00
Monday to Friday