Why Attend
In business, relations and profitability go hand in hand. Having the right vendors on board and achieving the ideal relationship with them can spell the difference between good and great performance levels. In this course, we describe the spectrum of business relationships and discuss how vendor profiles can be developed to improve each relationship. We then list the different go-to-market strategies and discuss how they can be used to integrate vendor relations. Finally, we highlight the leadership and communication skills that are necessary to leverage the full extent of vendor relations.
Course Methodology
This course uses a variety of exercises, case studies, questionnaires and videos.
Course Objectives
By the end of the course, participants will be able to:
Target Audience
Purchasing and supply chain professionals involved in supply management, vendor relations, sourcing, buying, expediting and vendor evaluation as well as personnel involved in the purchasing process.
Target Competencies
Course Outline
Vendor validation process
Words of wisdom on managing vendor relationships
Sources for gathering information
Vendor status
prequalification questionnaires
Vendor risk assessments
Sustainable vendor relations
Triple bottom line
Economic success
Social development
Environmental sustainability
Vendor development and integration
Vendor development
Vendor diversity programs
Supplier certification
Electronic Data Interchange (EDI)
Partnering typologies
Managing vendor performance
Vendor performance objectives
Performance targets
Continuous improvement initiatives
Service level agreements
Go-to-market strategies
Purchasing strategy matrix
Six sourcing strategies
Volume concentration
Best price evaluation
Global sourcing
Product specification improvement
Joint process improvement
Relationship restructuring
Group buying and bulk pricing
Just-in-Time (JIT) buying
Soft skills and vendor relations etiquette
Effective communication as a pillar for success
Application of leadership and management skills in vendor relations
Cialdini’s six powerful persuasion techniques
Reciprocation technique
Authority technique
Social proof technique
Commitment technique
Liking technique
Scarcity technique
Vendor relations etiquette
Communicating with foreign vendors
INFORMATECH is the region’s leading provider of in-house custom-designed courses. We have been tailoring in-house solutions for our clients aimed at helping them achieve short term training wins or long term strategic requirements. In addition to being significantly cost effective, these courses are constantly in demand because they:
If you did not find the appropriate date or venue suitable for you, or you would like to join the course online, you can request a custom course from the link below.
We offer group and corporate discounts on many courses. These discounts are available for clients who want to maximize their return on investment.
We offer individual discounts on many courses for people who are self-sponsored and make their payment in full and upfront at the time of registration.
Nominations to our public courses are to be processed by the client’s HR/Training department except for self-nominations which are to be paid in advance using the “payment by self” option on the online registration form. A refund will be issued back to the client in the event of course cancellation or seat unavailability. Registration confirmation is subject to INFORMATECH's review of registration request and seat availability.
Clients are responsible for any type of tax levied in their country.
If you are interested in having a course custom-designed for your organization, please submit a request using the link below. Once we receive your duly completed request, one of our business development professionals or consultants will get in touch with you to understand your requirements with more detail and answer any relevant questions you may have. After all pertinent information has been exchanged, we will work on the custom-designed request and send you the proposal you require and work with you to identify the ideal period and place for delivering the custom-designed solution.